Privacy Policy

1. General Information

We take the protection of your personal data seriously. This privacy policy explains how we collect, use, and protect your data when you use our online store.

The controller of the data is:

Woolbunny.com
Email: info@woolbunny.com

2. What Data We Collect

We collect the following types of personal data when you use our store:

Full name
Shipping and billing address
Email address
Phone number (optional)
Order and payment details

3. How We Use Your Data

We use your personal data to:

Process and fulfill your orders
Communicate with you regarding your orders or inquiries
Manage your account (if registered)
Comply with legal obligations
Improve our services and website

4. Legal Basis for Processing

We process your data based on:

Art. 6(1)(b) GDPR – contract performance (processing orders)
Art. 6(1)(c) GDPR – legal obligation (tax, invoicing)
Art. 6(1)(f) GDPR – legitimate interest (fraud prevention, website optimization)

5. Third-Party Services

We use the following third-party services to process and secure your orders:

Stripe / PayPal – to process secure online payments

These service providers may have access to certain personal data required for their tasks, under strict contractual conditions.

6. Data Retention

We retain your data:

For the duration necessary to fulfill your order and provide customer service
As required by tax or commercial law (usually 6–10 years for invoices)

7. Your Rights

You have the following rights under the GDPR:

Right to access your data
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object

To exercise any of these rights, please contact us at: info@woolbunny.com

8. Cookies & Tracking

Our website uses cookies to improve user experience and functionality. You can manage your cookie preferences in your browser settings. For more details, see our Cookie Policy.

9. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on this page.